Contacts

Store contacts are set once and shown everywhere: in the header, footer, mobile menu, contact button and on the contact page.

Open Octemplates → Trust OCTemplates - template settings, the “Settings” → “Contacts” tab. It contains four tabs: “Contacts”, “Feedback”, “Locations” and “Social networks”.

Main contacts

Field	What to enter
Company address	For each language. Shown in the header, footer and on the contact page. HTML is allowed.
Telephones	One number per line. Add a label after | — see the example below.
Working hours	For each language. One line per schedule row.
Road map	The iframe code from Google Maps: on the map click “Share” → “Embed a map” and copy the HTML.
Image	A photo of the store or office for the contact page.
Company email	The address for customers.

Example of phones and working hours:

+1 (212) 555-01-23
1 800 555 0199 | toll-free
+1 (917) 555-04-56 | WhatsApp, Telegram

Mon–Fri 9:00–18:00
Sat 10:00–16:00
Sun — closed

Messengers

Messengers appear in the contact button on the storefront and in the contacts. Fill in only the ones you use:

Messenger	Format	Example
WhatsApp	Number in international format without “+” or spaces	12125550123
Viber	Number in international format without “+” or spaces	12125550123
Telegram	Username or channel name without “@”	mystore
Messenger	Facebook page name (link m.me/…)	mystore
Microsoft Teams	Email or username	[email protected]

Contact page

On the “Feedback” tab choose which blocks to show on the store contact page: address, phone, email, working hours, map, social networks and the store list from the “Locations” tab.

Stores and pickup points

If you have several stores or pickup points, add them on the “Locations” tab — they will appear as a list on the contact page.

1. Add a location

   Click “Add location”.

2. Fill in the data for each language

   Title (for example, “Downtown store”), Address and Working hours.

3. Fill in the common data

   Phone, map (iframe from Google Maps), image, website link and Sort order — the position in the list.

   

4. Turn it on

   On the “Feedback” tab enable “Enable locations” and save.

Social networks

Social network links are shown in the footer and on the contact page. For each network set:

• Icon — pick it from the list;
• Social network name — for the tooltip and accessibility;
• Social network link — the full page address, for example https://instagram.com/mystore.

Result